SAFETY NOTICE

Please read before proceeding

KTI Hydraulics, Inc. ("KTI") provides phone and remote troubleshooting assistance as a courtesy. This guidance is based solely on the information you provide. KTI has not inspected your equipment in person and has no way to independently verify your description of the system, its condition, or your mechanical experience.

Hydraulic systems can store pressure and energy that may cause serious injury or death if handled incorrectly. By submitting this form and proceeding with a call, you confirm that:

• You will provide complete and accurate information, including anything unusual, even if you're unsure it's relevant.
• You understand any instructions given the assumption that you can safely and correctly carry them out.
• You will stop immediately and tell the advisor if you're ever unsure what you're looking at or how to proceed safely.
• You understand this is not a substitute for an in-person inspection by a qualified technician.

To the fullest extent permitted by law, KTI disclaims liability for injury, death, or property damage arising from actions taken based on this remote guidance, including where such actions result from incomplete, inaccurate, or omitted information, or from steps performed beyond your ability to safely execute.